Frequently Asked Questions
How does Gadget Homie work?
It's simple! Book a Gadget Pro (one of our professional Gadget techs) to come out to your home for a one hour appointment. As you're reserving your appointment time, tell us what types of smart home devices you have that you'd like your Gadget Pro to connect and configure during your appointment.
What about COVID-19?
Gadget Homie wants to make sure everyone in your household is safe during the COVID-19 pandemic.
What happens if my smart devices fail after my Gadget Pro session?
Due to uncontrollable varibles, Gadget Homie cannot guarantee your home smart devices will maintain their connectivity following a session. Before a Gadget Pro leaves the appointment, they will ask the customer to sign their receipt acknowleding:
The Gadget Pro (Independent Contractor) has successfully setup, configured and connected the smart devices that you (The Customer) had requested. Everything is in working order, has been tested to be functioning property, and the customer has physically tried each command (to include voice functions) with success and to their satisfaction. The job area is clean and free of any boxes, debris or trash from the installation or configuration.
The Gadget Pro (Independent Contractor) has verbally explained and walked you (The Customer) through how each device operates and responds as part of the updated integration of your smart devices.
I acknowledge that the Gadget Pro (Independent Contractor) isn't removing, copying or saving any of my sensitive or personal information as it relates to WiFi/Network and/or network names and passwords, Smart Device names and passwords or any other electronic smart device and its administrative user names and/or passwords that may or may not have been part of the appointment, to include setup, configuration or connectivity prompts, with Gadget Homie, LLC. By signing this document, it can be used as proof of your authorization in any related dispute.
Gadget Homie offers an unlimited Remote Warranty (billed monthly) where one of our Gadget Pros can advise the customer virtually on any troubleshooting that is taking place.
In some instances, an additional Gadget Pro session is needed to physically reconfigure or redesign a system that has fallen out of connectivity.